Refund policy
RETURNS & REFUNDS
Because each piece is handmade and often one-of-one, all sales are final.
We do not accept returns or exchanges for:
-
Incorrect sizing
-
Change of mind
-
Buyer’s remorse
-
Carrier shipping delays
-
Natural material variation (bone, leather, metal, dye variation, distressing)
Please review all photos and sizing carefully before purchasing.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery.
Email: info.10corpses@gmail.com
Include:
• Order number
• Clear photos of the item
• Photos of packaging
• Photo of shipping label
Claims submitted after 48 hours may be denied.
If approved, we may provide (at our discretion):
-
Repair
-
Replacement (if available)
-
Store credit
Refunds are only issued if repair or replacement is not possible.
MATERIAL DISCLAIMER
Many items use real bone, leather, metal, and hand distressing techniques.
Marks, asymmetry, texture variation, and imperfections are intentional and part of the design — not defects.
CHARGEBACKS
By completing a purchase, you agree to this policy.
Chargebacks filed without contacting us first may be disputed using:
-
Delivery confirmation
-
Customer communication
-
Order records
-
This policy agreement
CONTACT
For any issue, contact:
info.10corpses@gmail.com